4th car purchased from this dealership and will do it again! Mack and Dez were great!

Everything was completed in a timely manner and was accurate. I was kept informed during the process.

Waited a total of 3 hours for work to be done. Tried to tell me that I needed $2700 of extra work done. - including rear brakes which I just had replaced 4 months ago. I do not feel that I can trust them.

Service rep was friendly and knowledgeable. I would have liked to be in and out in under an hour. It was close, maybe an hour 30 minutes.

They have Excellent service and fantastic communication on car service always happy to help and friendly.

Everyone was very friendly and helpful. Dez was a nice salesman to work with. Would recommend.

My experience at dick smith with Carter welsh was a great one time well spent

Great staff and overall experience! Good vehicle selection. Staff was very professional, courteous and helpful!

Nice people. Quick response. Friendly. Knowledgeable about current and potential vehicle issues. Easy to work with.

Kept me updated and answered all my questions. Scheduled an appointment for next week to see why my mid car screen will black out and restart.

Great customer service, polite and knowledgeable staff.. explained everything that was being performed on my vehicle

Went in for an oil change. Asked about a couple of codes the car had. but was told to make a different appointment for that. I have been in there at least 5 times in the past 2 months for something. been having and was told to make another appointment. It's frustrating that they couldn't run a quick check and then tell me I would have to return if they were serious codes.

Alston Stokes found the perfect car for me. Love my car! Thank you Alston Stokes

Ryan in the service department was very helpful, and the car was diagnosed and the problem fixed all in a week.

Bad customer service due to not offering promotion price for oil change. I was quoted $121.00 for the oil change but service advisor did not offer the promotion being offered on the dealership website. At checkout, the cashier was unhappy that she had to recalculate the invoice.